SEE ALL FERN HOTELS

PARTNER WITH US

PARTNER WITH US

Concept Hospitality Pvt. Ltd. (CHPL) is a leading hotel management and consultancy company based in Mumbai, India. Incorporated in 1996, we have built, managed and consulted with over 125 hotels, resorts,convention centres, mixeduse projects and serviced apartments in India, Africa, China and Asia Minor.

CHPL is renowned as the architect of the 'green hotel'trend in India, one that has grown into a movement and an industry standard. We are proud to maintain this leadership position even two decades later.

CHPL is also the parent company of the only hotel brand in the world that has made responsible environment practices its main philosophy.The Fern Hotels & Resorts was launched in 2009.With the baseline 'Leading environmentally sensitive hotels', The Fern Hotels & Resorts is amongst the fastest growing hotel brands in India with 2000 rooms and suites under management and another 1100 rooms expected by 2017-18 with vibrant pipeline of 19 projects in various stages of development.

As a management company, owners of our properties are stakeholders to our success. We share common goals with a promise to protect their asset, enhance their reputation and provide them with a good return on investment.

The Fern Hotels & Resorts is a respected brand with excellent pedigree. We are committed to creating value for our owners, guests and the environment; committed to delivering a rewarding relationship.

At The Fern, we value our partners and the strength of our relationships. We offer the advantage of an excellent management track record and pioneering industry leadership. We are a leading hotel management company in India with some of the best knownindustry peers as partners. These are some of the advantages you will have when you partner with us:

  • Dedicated Marketing & Social Media Team: Strong e-channel marketing (through GDS & web optimization)
  • Strong Domestic Sales & Marketing Infrastructure: We have extensive reach and penetration (Mumbai, Pune, Bengaluru, Delhi, Chennai, Hyderabad, Ahmedabad) and growing.
  • In-house Training & Human Resource Development Division: We are operationally strong, with a constant flow of the country's highest rated young hospitality professionals. You will receive over 56 custom-made training programmes with the ability to attract and retain staff in a competitive environment.
  • Strong Management Focus: We offer established policies and procedures from the top management downwards. Our teams are skilled and highly motivated.
  • Proven Ability: We provide technical and pre-opening services, and the operations of highly successful hotels with the ability to quick to changing market trends.
  • HVS Eco Services: We have an exclusive tie-up with to plan and operate eco-certified and eco-sensitive hotels and resorts in India.
  • Focus On Guest Needs & Feedback: We have a high level of guest satisfaction, consistently.
  • A strong commercial focus on bottom line delivery & personalized attention to clients
  • Loyalty Programmes: We have two customized guest loyalty and membership programmes
  • Awards: Numerous accolades and recognition for innovation and excellence.

Hotel Management & Operations: Pre-Opening

We manage and supervise day-to-day operations of hotels, backed by a pool of qualified and experienced professionals. These services include:

  • Feasibility study
  •  Market survey 
  • Technical services 
  • Architect brief 
  • Interior Design brief 
  • Services brief 
  • Kitchen consultant brief 
  • Project planning, implementation scheduling 
  • Vendor selection & negotiation 
  • Marketing strategy
Hotel Management & Operations: Post-Opening

We manage and supervise day-to-day operations of hotels, backed by a pool of qualified and experienced professionals. These services include:
  • Managing / Operating the Hotel 
  • Cost & Revenue budgeting 
  • Review of performance jointly with owners 
  • Database management & mass mailing 
  • Quarterly service / system audits 
  • Centralized reservation 
  • Restaurant concept design / Implementation
Hospitality Consultancy
  • Market survey and feasibility studies 
  • Conceptualization of hotel projects 
  • Financial viability analysis 
  • Marketing 
  • Market positioning / branding of the hotel 
  • Advance booking of inventory / contracts 
  • Reservation network access 
  • ECOTEL® Services: CHPL has tied up with HVS Eco-Services to facilitate growth of ECOTEL® (Eco-Friendly Hotels). We help operationalize the certification and market the brand

  to download The Fern Hotels & Resorts profile.

 

OUR BRANDS

The Fern is a collection upscale hotels and resorts. This is a full-service experience with premium accommodation and services.

The Fern Residency is a mid-tiered experience of hotels and resorts in the 3 and 4-star categories. We offer up market accommodation and services ideally suited to the emerging traveller.

Speak to Us
Available
Please select your country and enter your phone number
*We respect your privacy. Your Information is safe with us.
Connecting now...
Connection Established.
Please verify your number using the code below.
11001
Number verification successful
Number verification failed.
Call in progress.
Call Completed Successfully.
Call ended.
Agent busy.
Oops! Something went wrong.
00:00:00